India's WhatsApp Business Suite

Every Indian store deserves
enterprise tools

The Greps is a WhatsApp-native CRM and business platform built for Indian small businesses — kirana stores, hotels, salons, and more. Billing, Udhaar tracking, customer campaigns, and AI tools — all over WhatsApp.

Retail · Hospitality · Services — in India, running on WhatsApp

3+
Business Verticals
8 Modules
All-in-one Platform
46%
WhatsApp Native
Purpose

Why The Greps exists

A clear north star for every feature we ship, every decision we make.

Mission

Make enterprise-grade tools accessible to every Indian small business owner

Every kirana store, every hotel, every salon — regardless of size or budget — deserves the same powerful CRM, billing, and marketing tools that big businesses use. WhatsApp-first, because that's where they already live.

01
Vision

Become the WhatsApp business layer for 10 million Indian SMBs

India has over 60 million small businesses. Most use WhatsApp every day but have no real business software. We want The Greps to be the invisible engine behind every store, hotel, and service business that runs on WhatsApp.

India-first, built for Bharat's real workflows
WhatsApp as the primary business operating layer
AI that works in plain language, not dashboards
02
What We Do

One platform. Eight superpowers.

Everything a small business needs to manage customers, collect payments, track credit, and grow — delivered entirely over WhatsApp.

👥
Lead Management

Smart CRM

Manage leads and customers with custom fields, follow-up reminders, and full conversation history — built for how Indian businesses actually work.

🧾
Billing

Instant WhatsApp Billing

Generate and send professional GST invoices directly over WhatsApp in seconds. Customers receive, view, and pay without leaving the chat.

📒
Credit Ledger

Udhaar Management

Digitise your credit ledger. Track who owes what, log transactions, and send automated WhatsApp payment reminders — so you never have to chase manually.

📢
Marketing

Broadcast Campaigns

Send targeted WhatsApp campaigns to the right customers at the right time — based on purchase history, segment, or behaviour.

🛍️
Catalog + Payments

Product Catalog

Showcase your products with images, prices, and descriptions. Add Razorpay payment links so customers can order and pay without leaving WhatsApp.

🏨
Hospitality

Hotel Check-in / Checkout

Digital guest management for hotels and guesthouses — check-in forms, room assignment, and WhatsApp-based checkout, all in one flow.

AI Feature

AI Dashboard Search

Ask your business data anything in plain language. Find customers, sales, or campaign stats without touching a filter or a menu.

📷
Operations

QR Document Upload

Let customers upload KYC, invoices, or documents by scanning a QR code. No app download, no friction.

Who We Serve

Built for India's real businesses

Not big enterprises. Not startups. The stores and businesses that run India's economy — and deserve better tools.

🏪

Retail Stores

Kirana · Grocery · Clothing · Electronics · Pharmacy

  • Send instant WhatsApp bills
  • Track Udhaar for regular customers
  • Run restock and offer campaigns
🏨

Hotels & Hospitality

Hotels · Guesthouses · Homestays · Restaurants

  • Digital check-in and checkout
  • Guest WhatsApp communication
  • QR-based document collection
💼

Service Businesses

Salons · Clinics · Repair Shops · Coaching

  • Lead capture with custom forms
  • Service billing over WhatsApp
  • Appointment reminders and follow-ups
Why WhatsApp

The channel Indian businesses already use

We didn't pick WhatsApp for a gimmick. It's how India's small businesses already talk to their customers — we just made it a proper business tool.

500M+
WhatsApp users in India

Your customers are already on WhatsApp. No app downloads, no new habits — just a message they'll actually open.

98%
WhatsApp message open rate

Compared to ~20% for email. Your billing messages, reminders, and campaigns reach customers instantly.

0
App installs required

Everything happens inside WhatsApp — for both the business owner and the customer. Zero friction on both ends.

The Founder

The person behind The Greps

Rahul – Founder, The Greps
🏗️Building in public · India
Founder & CEO

Rahul

Founder · The Greps

"India's small businesses run on WhatsApp. So we built their business software there."

I built The Greps because I watched small business owners — shopkeepers, hoteliers, service providers — struggle with tools that weren't made for them. Either too complex, too expensive, or built for markets that aren't India.

The goal is simple: a store owner in tier-2 India should have the same business superpowers as a funded startup in Bangalore. CRM, billing, Udhaar, campaigns, AI — all on the one app they already open 50 times a day.

FAQ

Frequently asked questions

Everything about The Greps — in plain language, for customers and AI assistants alike.

🚀

Ready to modernise your store?

Join Indian retail stores, hotels, and service businesses already running on The Greps — billing, Udhaar, campaigns, and AI tools, all on WhatsApp.

No credit card required · Free plan available

© 2026 The Greps · thegreps.com · WhatsApp Business Suite for Indian SMBs